Headstone Retailers Compared: Online, Local or Cemetery
Where to buy a headstone: how online sellers, local monument dealers and cemeteries differ on price, delivery, installation, returns and cemetery rules.
- Updated
- 5 min read
- 12 sources checked
- By Matt Morgan
The short answer
You can buy a headstone from the cemetery, a local monument company or an online seller, depending on the cemetery's restrictions, according to the Funeral Consumers Alliance. Online sellers such as Signature Headstones and Legacy Headstones publish prices and ship free to the contiguous US, but neither includes installation, and custom stones are final once production starts. Some cemeteries insist you buy from them or charge a fee for outside stones, so check the rules first.
Key takeaways
- The Funeral Consumers Alliance says a marker can be bought from the cemetery, a monument company or online, depending on the cemetery's restrictions. It warns that some cemeteries insist on selling you the stone or charge an inspection fee for one bought elsewhere.
- Signature Headstones and Legacy Headstones both say their prices do not include installation, and both treat custom stones as final once production starts. Legacy lists standard production at 6 to 10 weeks and Signature advertises 30 days on in-stock stones.
- A 24 by 12 inch grey granite flat marker was listed at $499.99 by one online seller and at $999 and $1,498 by another in October 2026, so compare quotes even among online sellers.
- The FTC Funeral Rule does not cover a business that sells only goods, so do not assume its price-list protections apply to a headstone seller.
- Monument Builders of North America offers a directory of Certified Memorialists, who must be retested every three years, and a complaint process for members who break its Code of Good Practice.
On this page
You can buy a headstone from the cemetery, a local monument company or an online seller, depending on the cemetery's restrictions, according to the Funeral Consumers Alliance (FCA). Online sellers such as Signature Headstones and Legacy Headstones publish prices and ship free to the contiguous US, but neither includes installation. Some cemeteries insist on selling you the stone or charge a fee for one bought elsewhere, so get the cemetery's rules before you order from anyone.
Where can you buy a headstone?
There are three main routes.
- The cemetery. Many cemeteries sell markers or work with a dealer they know. The FCA warns that because cemetery regulation is lax, some cemeteries insist you buy the headstone from them or add an "inspection fee" for markers bought elsewhere. It calls this legally questionable but rarely investigated.
- A local monument company. A dealer shows you samples, designs the stone with you and often deals with the cemetery's approval process. Some offer extra services. Hathaway Memorials, a Massachusetts dealer, lists on-site lettering to add a name or date to an existing stone, and monument cleaning.
- An online seller. You design the stone on a website and the seller ships it to the cemetery or your address. Signature Headstones and Legacy Headstones are two examples.
Manufacturers such as Rock of Ages, a Vermont monument maker with its own quarries, also have a dealers page on their sites, so you can ask a local dealer about a particular maker's stone.
How do the options compare?
| Cemetery | Local monument dealer | Online seller | |
|---|---|---|---|
| Price | Ask for a written quote | Ask for a written quote | Posted on the site |
| Cemetery approval | The cemetery sets and applies its own rules | Often submits your design for you | You are responsible for checking the rules |
| Installation | Often done or arranged by the cemetery, for a fee | Ask whether setting is included | Not included at either seller checked |
| Seeing the stone first | Ask | Often, in a showroom or gallery | Design preview and proof online |
| Risk to watch | May insist you buy from it or charge a fee on outside stones | Prices and extras vary | Custom stones are final once production starts |
The Funeral Rule is not a safeguard here. FTC guidance says a business is not covered by the Rule if it sells only funeral goods, such as caskets, without services for the disposition of remains. So do not assume the Rule's price-list protections apply to a headstone sale. See our FTC Funeral Rule guide for what it does cover.
How do two online sellers compare?
This table shows what Signature Headstones and Legacy Headstones stated on their own sites in October 2026. Policies and prices change, so read the current terms before you order.
| Signature Headstones | Legacy Headstones | |
|---|---|---|
| Example price, 24 x 12 x 4 in grey granite flat marker | $499.99 | $999 and $1,498 (listings differ in design) |
| Materials | Granite and bronze listed in its cemetery checklist | Granite; its FAQ says it specializes in granite, though a few bronze markers are listed in its shop |
| Shipping | Free standard shipping in the continental US, limited to business addresses; residential delivery costs extra | Free shipping to the Lower 48 |
| Time | 30 day turnaround advertised on in-stock stones | 6 to 10 weeks plus about a week of shipping; $199 optional rush charge |
| Installation | Not included in advertised prices | Not included; can arrange within 100 miles of two locations for a fee |
| Proof | Online designer shows an immediate proof; formal layout fee of $50 if required before purchase | Digital proof for approval before engraving |
| Changes and returns | Changes free before production; after that, fees of $25 up to the full order price; custom sales final | No returns once work has started; 10% restocking fee on other returns |
| Reporting problems | Errors in writing within 10 days of delivery | Defective or incorrect stone within 24 hours of delivery |
| Cemetery rules | Says it will try to meet standard cemetery requirements but the buyer is ultimately responsible | Says it can contact your cemetery to verify requirements |
Both sellers advertise 500-year guarantees. Those are the sellers' own claims, so read the exclusions. Our headstone materials guide explains what warranties usually cover.
How do you find a reputable local dealer?
Start with the cemetery, which knows who regularly sets stones there. You can also use the trade association Monument Builders of North America (MBNA). It offers a Find a Monument Builder tool and a directory of Certified Memorialists. MBNA says a Certified Memorialist has been trained and tested and must be retested every three years. Its members must follow a Code of Good Practice, and anyone can file a complaint about a member within three years of the incident.
Membership is not a guarantee. It is one more piece of information alongside written quotes and the cemetery's own experience with the dealer.
What should you ask any seller?
- What exactly does the price include? Engraving, base, vases, shipping, setting and the foundation are often separate.
- Will you check the cemetery's rules, and who is responsible if the stone is rejected? Signature says the purchaser is ultimately responsible. Get the answer in writing.
- When will the stone arrive, and who receives it? Signature notes that most cemeteries require payment in full before they accept delivery of a memorial.
- How do proofs and changes work? Find out the deadline for reporting mistakes.
- What does the warranty cover, and who can use it? Rock of Ages says its warranty is transferable to heirs or cemetery management.
- What happens if the stone arrives damaged? Signature says it replaces stones damaged in transit and asks you to inspect the packaging before you sign for it. Legacy asks you to report damage within 24 hours of delivery.
What to do next
- Ask the cemetery for its marker rules, setting fees and whether outside stones are allowed.
- Get two or three written, itemized quotes, including at least one local dealer.
- Compare total delivered and installed prices. See headstone costs.
- Check the proof against the death certificate before you approve it.
- If an online seller does not deliver what you paid for, start with the seller's written policy, then your card issuer or state attorney general. You can also report suspected fraud to the FTC at ReportFraud.ftc.gov.
Frequently asked questions
Can a cemetery refuse a headstone I bought elsewhere?
Is it cheaper to buy a headstone online or from a local monument dealer?
Who installs a headstone bought online?
What if there is a mistake on the headstone?
Can I return a headstone I ordered online?
How do I find a reputable local monument dealer?
Sources we checked
- 1.Traditional Burial (brochure, revised 12/2020) · Funeral Consumers Alliance
- 2.Complying with the Funeral Rule · Federal Trade Commission
- 3.Refund policy, shipping policy and cemetery checklist (accessed October 2026) · Signature Headstones
- 4.Shipping policy (accessed October 2026) · Signature Headstones
- 5.Cemetery checklist (accessed October 2026) · Signature Headstones
- 6.Frequently asked questions (accessed October 2026) · Legacy Headstones
- 7.Return and exchange policy (accessed October 2026) · Legacy Headstones
- 8.Flat headstone listings (accessed October 2026) · Legacy Headstones
- 9.Certified Memorialists and their value to consumers · Monument Builders of North America
- 10.Code of Good Practice and complaint process · Monument Builders of North America
- 11.Warranty and dealers · Rock of Ages
- 12.Forest Hill Cemetery rules and regulations · City of Madison, Wisconsin
Written by Matt Morgan, Founder and editor
Matt founded End of Life Tools and researches every guide from primary sources such as the FTC, SSA, VA, IRS and state law. He is not a licensed professional, and guides are general information, not advice.
Checked against 12 official and industry sources · Updated Oct 13, 2026How we write and check guides
Please note: General information, not legal, financial or medical advice. Check the details with the relevant agency or a qualified professional. Rules and prices change, so confirm anything important with the organization concerned. If you spot something out of date, tell us.
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